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Client Feedback

"How likely is it that you would recommend Michael Broad?"

As part of my practice, I work for BetterHelp – an international online counselling platform. I enjoy working on the platform because it has provided me with a more diverse client base. I get to counsel clients from all over the UK and different countries, including France, Germany and Spain. It has enriched my life to work with people from different cultural backgrounds and helped develop my skills.

On BetterHelp, my clients are regularly asked to rate my abilities and to leave feedback on our work together. 

Here’s a snapshot of my current ratings based on over 300 responses: 

  • Quality of the live session that has just been completed: 5 out of 5

  • Client recommendation: 4.8 out of 5

  • Respect and support for the client: 4.9 out of 5

  • Level of empathy displayed: 4.8 out of 5

  • Expertise at counselling: 4.8 out of 5. 

While not perfect, I am proud of these ratings after having run nearly 1000 live counselling sessions via BetterHelp. 

For the most affordable rates, please contact me via this website rather than BetterHelp.

The following is a snapshot of the written feedback I’ve received over the past year:

“I've worked with Michael for a few weeks and I'm really pleased with how it's going. Michael takes the time to listen and help me to process my thoughts and feelings. I feel supported and understood, seen and heard. I would recommend anyone who is going through a tough time to get in touch with him.”

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